Tim Cook’s letter on Apple.com:
A letter to our customers regarding Maps.
To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.
…….
While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.
Tim Cook
Apple’s CEO
Tim Cook is doing what a CEO should do in times like these. In the end, improving the Maps is the only thing that matters.
Who is there that does not err?
But the wise do apologize!
Best thing Apple did in a pretty long time.