Tag: Apple

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The Mysterious Case of “Disappearing” AppleCare

One of our colleagues took his iPhone 6s for repair at a local Apple Store and found out that the serial number had been replaced. Essentially, according to Apple database, his iPhone had gone through a warranty exchange some months prior. Thus rendering his actual iPhone no longer eligible for warranty repair.

Perplexed by this issue, he reached us to us. In turn, we contacted Apple for some clarifications. Unofficially according to Apple:

  1. There was an error in the database entry for another iPhone 6s.
  2. The iPhone was reported stolen.
  3. There could be fraudulent warranty-exchange request.

Apple is quick to recognized this issue and started the process of restoring the AppleCare registration on the iPhone 6s.

In this happened to you, don’t panic. Gather all the documents pertaining to the purchase of the iPhone. If you bought an iPhone from authorized iPhone reseller or directly from Apple, it would be really easy to get your AppleCare registration restored. Remember if you kept the receipt, invoice, purchase order and/or the info of the credit card you used to make the purchase; that would make the process much easier too. Contact Apple for support and service, immediately.

We have heard incident like this happened in the past and this is the first time it happened to one of our colleagues.

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The Day Before Apple September 2016 Event

Apple See you on the 7th.jpg

Apple is set to announce new line up of iPhone and Apple Watch on Wedensday, September 7, 2016 at Bill Graham Civic Auditorium. The event starts at 10:00 San Francisco time (that’s Pacific Time, UTC+7:00).

The event will be live-streamed at Apple Website and Apple TV.

Some people are hopeful to see Apple watch with cellular capability, assuming Apple had figured out a solution for the power consumption issue that came with it.

Low hanging fruits:

  • iOS 10
  • iPhone
  • Apple Watch
  • tvOS 10

We would like to know what the immediate future of:

  • MacBook Pro
  • Mac Pro

We all will findout within a day.

http://www.apple.com/apple-events/september-2016/

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A Swollen iPhone 5 Battery

Bulging iPhone 5 Battery.jpg

A colleague of mine asked me if I could “unbend” his iPhone 5. I found out that the battery was swelling and pushed the screen out. I then proceeded toat take the screws out and removed the battery.

As of August 29, 2016, Apple is offering $75 in gift card for iPhone 5 trade-in. Apple charges $79 for out of warranty battery replacement. So, It’s not worth having Apple to replace the battery, unless I can give this iPhone 5 to someone.

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iOS 9.3.5 Addresses Critical Security Vulnerabilities

iOS 9.3.5 on iPad.jpg

Apple released iOS 9.3.5 on Thrusday, August 25, 2016 to address numbers of Critical Security Vulnerabilities.

Both Citizenlab and Lookout were credited for the security fix.

Persistent, enterprise-class spyware is an underestimated problem on mobile devices. However, targeted attack scenarios against high-value mobile users are a real threat.

Citizen Lab (Munk School of Global Affairs, University of Toronto) and Lookout have uncovered an active threat using three critical iOS zero-day vulnerabilities that, when exploited, form an attack chain that subverts even Apple’s strong security environment. We call these vulnerabilities “Trident.” Our two organizations have worked directly with Apple’s security team, which was very responsive and immediately fixed all three Trident iOS vulnerabilities in its 9.3.5 patch.

It is imperative to update any affected iOS devices to iOS 9.3.5.

IOS 9.3.5 Update.png

 

 

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Installing watchOS 3.0 Beta 2

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It has been a few hours since the installation was initiated. Hopefully by tomorrow, since it is almost midnight, watchOS 3.0 Beta 2 would be succesfully installed.

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About the Apple Patent that can disable cameras

Patetntly-Apple-Camera-Disabler

Must be a slow Tech news day for and old story making the round again.

Stereogum:

Apple Patents Technology To Disable iPhone Cameras At Concerts

Jason Snell chimed in and said:

I hope this is one patent Apple puts in the drawer and never, ever implements.

Then Gruber said:

This must be patent anything you can get a patent for patent.

Déjà vu! I remembered reading abou this some years ago.

Patently Apple on June 02, 2011:

This example could easily apply to movie theatres trying to stop customers from filming a movie for illegal distribution or any kind of music concert to protect an artist’s image from being photographed or videoed illegally

Even back then a lot of us agreed that this is just like what Gruber just said.

To quote Bad Religion:

Strewn about the battlefield of life are the remainders of history.
When convenient, we exalt them and pay them such respect,
As if we’re all in an equivalent trajectory.

Apparently a lot of people can easily forget.