Malware Alert: Cloud AV 2012

On Wednesday November 23rd, 2011; the day before Thanksgiving Day I received a call.

“Hey, just want to let you know I was using my computer and Cloud AV 2012 just installed itself.”

Yeah, that’s a Malware.

I was getting ready for my Thanksgiving trip, so I had to work on this malware problem later. Bleeping Computer has a great instructions on removing Cloud AV 2012.

I am documenting what I’m doing to remove Cloud AV 2012.

  • I want to know if  Combofix can completely remove Cloud AV 2012. I ran Combofix in Safe Mode with Networking. It took about 15 minutes for Combofix to find some malware and removing them, unfortunately it is not enough.
  • The next step is to run Malwarebytes’ Anti-Malware.
  • I ran Spybot – Search and Destroy to clean up whatever part of malware it can find.
  • I ran Combofix again, and it found a few leftover Cloud AV 2012 files.
  • Reboot the computer a few times and so far I do not see any suspicious activities.

I’m going to put this computer on quarantine for a few days and see if Cloud AV 2012 is completely gone.

 

Windows 7 on Mac mini.

When running windows on virtual machine is not enough, I fired up Boot Camp on the Mac mini to install Windows 7.

Previously I was running Windows in Parallels 7, unfortunately there are some hardware that wouldn’t interface correctly in the virtual machine.

Persistence of bootkit

Platform: Windows XP, Windows Vista and Windows 7.

Symptoms, but not limited to:

  • Search results using browser search box including Chrome and Internet Explorer 9 Omnibox are redirected to other sites.
  • Internet Explorer is running in the background on login, using large amount of memory.

After long troubleshooting sessions I figured out that a bootkit was present on this computer.

A bootkit hides itself by modifying the master boot record.

The particular bootkit I was dealing with was not detected by Combofix, Malwarebytes’ Anti-Malware and many others. The only anti-malware program detected the bootkit was Hitman Pro 3.5.

If you are dealing with a persistent malware infection that redirects search results, try using numbers of anti-malware softwares. In addition to that, search for “Google redirect virus” using an uninfected computer. The malware redirects search result system-wide. On the infected system, search results were redirected on Internet Explorer, Safari, Chrome and Firefox. The malware will redirect search results on any browsers installed on the system.

It is almost 5 o’clock in the morning. I have not had a minute of sleep. I’ll clean up this post later.

Windows 7 Experience Index on 2011 15-inch MacBook Pro Core i7.

I finished installing Windows 7 on 2011 15-inch MacBook Pro Core i7 through Boot Camp early this morning. Why you asked? Because there’s a specific audio software that would run on Windows. I tried using virtualization within Mac OS X but it performed so poorly. I did upgrade the RAM to 8GB.

Anyway, here’s the Experience Index: