Tag: UPS

Beginning of rants.

Have you ever made an appointment with cable installations, or anything alike? Most likely you’ll be getting the usual “We’ll be there between 8:00am to 12:00pm” or even worse like “We’ll be there between 8:00am to 5:00pm.”

That is just plain annoying.

Well, I ordered Canon Vixia HV30 for a specifically for a 4th of July event from Amazon.com and had it on a one-day-shipping arrangement. Amazon shipped it immediately, and the package arrived at a local UPS distribution center early morning. According to the UPS tracking center, the package was out for delivery at 6:33am. I received an automated call from UPS that the package is being delivered and requires delivery confirmation in person. I had no problem with that, with the exception UPS did not have any delivery time specified. From my experience, UPS delivered packages in my area ranging from 2:00pm to 8:00pm. There was at least one person at the location until 5:00pm. Due to a little arrangement called “work”, I wouldn’t be able to get back to the location until after 6:00pm.

Due to severe traffics and other factors, I arrived at the location a little bit after 7:00pm. I found the UPS delivery aatempt notifications at the door. I immediately called UPS so that I could pick up my package at their distribution center. To my surprised, UPS wouldn’t let me pick up the package because I didn’t call them before 7:00pm. Since Friday is a holiday, and UPS wouldn’t do anything on the weekend, I wouldn’t be able to pick anyhting up until Monday June 7th.

Considering that I purchased the camcorder mainly for the special 4th of July event, it would be a “little” too late. What really bugs me is that UPS wouldn’t let me pick up the package tonight.

I had it, and I instructed UPS to send the package back to Amazon. I called Amazon and explained the situation. They understood the situation and would give full refund to my account.

I am really happy with Amazon, and I completely blame UPS.

end of rants…… maybe.