The Trouble with Windows 8

It seems a lot of people having issues with Windows 8.x. Somehow it is impossible to refresh/reinstall Windows 8 because the drive was “locked”.

Windows 8.1 drive is locked

There are a lot of suggestion on what to do in solving this issue, but none of them seems to be the solution.

Apple Releases iTunes 11.2. to Fix the Hidden “Users” Folder

iTunes 11.2.1

The Global nightmare is over!

In the early AM of May 17, 2014 Apple releases iTunes 11.2.1 to fix the hidden “Users” folder. After iTunes 11.2.1 is installed, “Users” folder is no longer hidden.

“Users” folder becomes hidden when the following conditions met:

  • OS X Mavericks 10.9.3 build 13D65 is installed
  • iTunes 11.2 is installed
  • “Find My Mac” is turned on

The “Users” folder could be made visible again by changing the visibility flag using the Terminal command:

sudo chflags nohidden /Users/

Users are finding out that even after the “Users” folder becomes hidden again after reboot.

The Trouble with Office 365 Activation

I have been getting a lot of phone calls that Office 365 is having trouble with activation. According to users, their copy of Office 365 was previously activated.

Office 365 Failed to Activate

This is especially annoying because they actually paid for the subscriptions.

Troubleshooting: Apple TV Status Light Stays On in Sleep Mode

I picked up an Apple TV on Tuesday, March 4, 2014. I needed one for instructional purpose and the $25 iTunes Gift Card was a pleasant bonus. I noticed that the status light on the Apple TV stays on even when it was supposed to be in sleep mode. Afterward I noticed that the Apple TV felt really warm. This is the third Apple TV I owned, the other two are still in use and do not behave like this one.

Apple TV Status Light Stays On

According to Apple Support document the status light on Apple TV (2nd and 3rd generation):

  • Glows – Apple TV is on
  • Is off – Apple TV is off or in standby
  • Flashes once – Apple TV is accepting a command from the remote
  • Flashes slowly – Apple TV is starting up

This particular Apple TV does not Flash in any way. The main concern is that this Apple TV actually stays on even though it is supposedly in sleep mode.

Just Another Day in Malware Removal

Another day, another computer infested with malware.

IMG_5078

Potentially Unwanted Programs (PUP) identified here:

  • BackupDutyLite
  • ImminentMessenger
  • ImproveSpeedPC
  • iYogiToolbar
  • SearchProtectAll
  • Starter (DriverGenius)