Tag: RMA

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Patriot Memory, I Thank Thee.

I sent a defective SDHC Card back to Patriot Memory about one week ago. I received the replacement in the mail sometimes yesterday. I can’t quite remember how much I paid for the SDHC card a year or two ago. At the time of this post it sells for $14.99 at Amazon.com and Newegg.com.

I would like to thank Patriot Memory for making the RMA process so easy.

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Conversation with ADATA Customer Service.

I decided to call ADATA Customer Service regarding the RMA process for the S599 SSD. Since I’m located within driving range to their Hacienda Heights office, I decided to get the deliver the defective product in person. I called the Customer Service and was informed that I could go to their office and get the replacement.

I’d be visiting ADATA USA office this Wednesday.

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RMA for an SSD.

One of the ADATA S599 SSD‘s I’ve been using failed earlier this week. First there were performance degradations, then it had trouble accessing files. Soon after the computer would not boot with the SSD attached through the SATA Bus or External FireWire case.

I had contacted ADATA for RMA and will be sending it out this Monday morning.