I am currently helping acquaintances with their new computer. The plan is to set-up the new one and transfer the files from the old one. So they decided to pick one up from Best Buy for there was one nearby and they needed to get it before they left for vacations. Best Buy is definitely not my first choice to buy computers and I prefer not to recommend it to anyone.
There are many reasons why I do not like Best Buy and this is one of them:
Best Buy breaks the seal from the box, takes the computer out, turns the computer on, installs some Best Buy programs and reseals the box. All of these are done before the computers are sold to customers. Best Buy tries to sell the already opened computers to customers as new and adding some extra fees. Customers can always refuse to pay the extra fees.
The problem is that Best Buy does all these before the computers are being made available for sale. Best Buy breaks the seal. Best Buy turns on the computers and agreeing to the license agreement imposed by manufacturers and Microsoft. When an end user buys a computer from Best Buy, the same computer that Best Buy took out of the box and agreed to the license agreement without user’s consent. Doesn’t it mean that the end user never agrees to those license agreement?
What would the manufacturers such as Lenovo say if you call them?
I will call Lenovo and ask them the question.
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