Scam Calls: This is Amazon…

I’ve received scam calls from scammers pretending to be from Amazon.com:

“This is Amazon. This call is to authorize the payment of $799 for the recent order of iPhone 11 on your Amazon account. If you do not authorize this payment, please press one to speak to our customer support representative. Thank you.”

A number of people told me that they too received similar calls. Unfortunately, some of them fell for the scam and gave the scammer access to their computer.

The scammer insists on “verifying” your Amazon account or gave them access to your computer remotely.

Should you receive calls like these, do not panic, don’t forget to bring a towel…

Do not press anything to speak to the fake customer support, simply hang up.

You can always check your Amazon.com account for any activities.

AmazonSmile

I have recently made aware of AmazonSmile, which apparently has just launched at the end of October, 2013.

What is AmazonSmile?
AmazonSmile is a simple and automatic way for you to support your favorite charitable organization every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to your favorite charitable organization. You can choose from nearly one million organizations to support.

…….

How much of my purchase does Amazon donate?
The AmazonSmile Foundation will donate 0.5% of the purchase price from your eligible AmazonSmile purchases. The purchase price is the amount paid for the item minus any rebates and excluding shipping & handling, gift-wrapping fees, taxes, or service charges.

Can I receive a tax deduction for amounts donated from my purchases on AmazonSmile?
Donations are made by the AmazonSmile Foundation and are not tax deductible by you.

How can I learn more about AmazonSmile?
Please see complete AmazonSmile program details.

Amazon Smile

Personal note:

I am now using AmazonSmile with an Animal Care Center as my charity of choice.

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Disclaimer:
The Amazon.com link here is laced with an Amazon Associates tag, thus we get a small kickback every time you use it to purchase products from Amazon.com.

Amazon.com to the Rescue

I received a call from a client who was having issues with the newly purchased Epson WorkFoce WF-2540 All-in-One printer. Upon inspections, I noticed the data ribbon was damaged by the ink cartridge carrier.

Epson WF-2540 Mangled Data Ribbon

The printer was delivered from Amazon.com a few days earlier, so it is still under manufacturer warranty. I tried calling Epson customer support, unfortunately no one was available to answer the call on Saturday.

I then called Amazon.com customer service and within 10 minutes they emailed the return label for the defective unit and dispatched the replacement.