Category: Announcements

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Yet another bad MagSafe Power Adapter.

I guess I have to go to the Apple Store to exchange a bad MagSafe Power Adapter. In addition to that I have to find another MagSafe which is covered in the recall.

Time to make appointment for the Genius Bar.

This MagSafe Power Adapter was shorted and caught on fire in March, 2011.

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A 19GB Outlook .pst file.

I’ve been getting a lot of calls regarding unresponsive Microsoft Outlook. After a few troubleshooting, I found out two of the callers have a 19GB .pst file. So what I’m doing right now is archiving the folders based on the date.

After the archiving done, it is necessary to compact the current working folder. It will reduce the size of the .pst file.

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Carrier IQ 2, The Quickening

It is inevitable for the Carrier IQ controversy dominating the headlines. This should be a bigger story than the overblown “Locationgate” story.

The Carrier IQ controversy has attracted the attention of Al Franken, US Senator from Minnesota; maybe he heard the page from applefanboy.com. Apple made a statement, saying that they have abandoned Carrier IQ with iOS 5 in most of their products. HTC say they don’t receive data from Carrier IQ. The story goes on and on.

Yes, you should be wearing your tin foil hat.

The Verge has great coverage on Carrier IQ controversy.

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Kindle Fire: Software Update Version 6.2

Amazon releases Kindle Software Update Version 6.2 for Kindle Fire.

This software upgrade provides improvements to the operation of your Kindle Fire.

…….

To update your Kindle, ensure you are connected to a Wi-Fi network and that your battery is fully charged.

You can also manually download Kindle Software Update Version 6.2 and install it on your Kindle Fire. The software update process requires minimum of 40% of battery charge.

Kindle Fire is available through Amazon.com and other select retailers such as Target and Best Buy.

 

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Malware Alert: Cloud AV 2012

On Wednesday November 23rd, 2011; the day before Thanksgiving Day I received a call.

“Hey, just want to let you know I was using my computer and Cloud AV 2012 just installed itself.”

Yeah, that’s a Malware.

I was getting ready for my Thanksgiving trip, so I had to work on this malware problem later. Bleeping Computer has a great instructions on removing Cloud AV 2012.

I am documenting what I’m doing to remove Cloud AV 2012.

  • I want to know if  Combofix can completely remove Cloud AV 2012. I ran Combofix in Safe Mode with Networking. It took about 15 minutes for Combofix to find some malware and removing them, unfortunately it is not enough.
  • The next step is to run Malwarebytes’ Anti-Malware.
  • I ran Spybot – Search and Destroy to clean up whatever part of malware it can find.
  • I ran Combofix again, and it found a few leftover Cloud AV 2012 files.
  • Reboot the computer a few times and so far I do not see any suspicious activities.

I’m going to put this computer on quarantine for a few days and see if Cloud AV 2012 is completely gone.

 

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Thanksgiving Day.

All of our team members are celebrating Thanksgiving day with family and friends. Most of us will be back on Friday November 25th, 2011 and partly resume our daily routines (read jobs).

Even though I am officially on vacation today, I get to speak to David Wadhwani, Senior Vice President and General Manager, Digital Media Business Unit Adobe Systems Incorporated. We talked about the demise of Adobe Flash on Mobile platform, Deblur filter, Creative Suite 6.0/6.5 and a lot more.