{"id":10654,"date":"2013-10-12T21:54:08","date_gmt":"2013-10-13T04:54:08","guid":{"rendered":"http:\/\/37prime.wordpress.com\/?p=10654"},"modified":"2013-10-12T21:54:08","modified_gmt":"2013-10-13T04:54:08","slug":"amazon-com-to-the-rescue","status":"publish","type":"post","link":"https:\/\/37prime.com\/news\/2013\/10\/12\/amazon-com-to-the-rescue\/","title":{"rendered":"Amazon.com to the Rescue"},"content":{"rendered":"<p>I received a call from a client who was having issues with the newly purchased <a href=\"http:\/\/www.amazon.com\/dp\/B0091UBCAW\/ref=sr_1_1?tag=37prime-20\" target=\"_blank\">Epson WorkFoce WF-2540 All-in-One printer<\/a>. Upon inspections, I noticed the data ribbon was damaged by the ink cartridge carrier.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"Epson WF-2540 Mangled Data Ribbon\" src=\"http:\/\/37prime.com\/news\/wp-content\/uploads\/2013\/10\/Epson-WF-2540-Mangled-Data-Ribbon.jpg\" width=\"960\" height=\"540\" \/><\/p>\n<p>The printer was delivered from <a href=\"http:\/\/www.amazon.com\/exec\/obidos\/redirect-home\/37prime-20\" target=\"_blank\">Amazon.com<\/a> a few days earlier, so it is still under manufacturer warranty. I tried calling Epson customer support, unfortunately no one was available to answer the call on Saturday.<\/p>\n<p>I then called <a href=\"http:\/\/www.amazon.com\/exec\/obidos\/redirect-home\/37prime-20\" target=\"_blank\">Amazon.com<\/a> customer service and within 10 minutes they emailed the return label for the defective unit and dispatched the replacement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I received a call from a client who was having issues with the newly purchased Epson WorkFoce WF-2540 All-in-One printer. Upon inspections, I noticed the data ribbon was damaged by the ink cartridge carrier. The printer was delivered from Amazon.com a few days earlier, so it is still under manufacturer warranty. I tried calling Epson &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/37prime.com\/news\/2013\/10\/12\/amazon-com-to-the-rescue\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Amazon.com to the Rescue&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4],"tags":[310,796,1038,2405,2899,3192],"class_list":["post-10654","post","type-post","status-publish","format-standard","hentry","category-news","tag-amazoncom","tag-customer-service","tag-epson","tag-printer","tag-technology","tag-wf-2540"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pcNtU-2LQ","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/37prime.com\/news\/wp-json\/wp\/v2\/posts\/10654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/37prime.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/37prime.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/37prime.com\/news\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/37prime.com\/news\/wp-json\/wp\/v2\/comments?post=10654"}],"version-history":[{"count":0,"href":"https:\/\/37prime.com\/news\/wp-json\/wp\/v2\/posts\/10654\/revisions"}],"wp:attachment":[{"href":"https:\/\/37prime.com\/news\/wp-json\/wp\/v2\/media?parent=10654"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/37prime.com\/news\/wp-json\/wp\/v2\/categories?post=10654"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/37prime.com\/news\/wp-json\/wp\/v2\/tags?post=10654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}