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Boiler Plate April 14, 2012

Posted by very in : Resources, Tech, Troubleshooting, Windows , add a comment

I’m a little bit confused with the instruction:

Your software is being installed. Please connect the power cable and do not turn off your computer.

It is a desktop computer. It already has the power cable plugged in; without it this computer would have not turned on. The instruction makes sense for notebook computer.



Posted from Los Angeles, California, United States.

Apple releases Flashback malware removal tool for OS X Lion. April 13, 2012

Posted by very in : Announcement, Apple, Lion, News, OS X, Resources, Security, Tech, Troubleshooting , add a comment

From Apple Support:

About Flashback malware removal tool
This Flashback malware removal tool that will remove the most common variants of the Flashback malware.

If the Flashback malware is found, a dialog will be presented notifying the user that malware was removed.

In some cases, the Flashback malware removal tool may need to restart your computer in order to completely remove the Flashback malware.

This update is recommended for all OS X Lion users without Java installed.



Posted from Los Angeles, California, United States.

It must have been the crashing Adobe Reader X Sunday. April 8, 2012

Posted by very in : News, Resources, Tech, Troubleshooting , add a comment

Something is definitely wrong with this particular installation of Adobe Reader X. It has been crashing all day. Luckily I have Foxit Reader installed on my computer. Uninstalling and reinstalling Adobe Reader X seems to fix the issue.



Posted from Beverly Hills, California, United States.

What “CANCEL” button? March 30, 2012

Posted by very in : Announcement, News, Resources, Security, Tech, Troubleshooting, Windows , add a comment

A follow up to yesterday post regarding new Malware attack. I received a phone call Friday morning about the same malware. It comes from different website but it definitely the same kind of malware.

Am I supposed to press the “CANCEL” button? Where is it?

Websites that have hacked .htaccess file redirects to:

The fake Windows Antivirus 2012 is running within a web browser (Google Chrome, in this particular case) on a Windows 7, but showing Windows XP interface.

Posted from Los Angeles, California, United States.

Another malware attack. March 29, 2012

Posted by very in : News, Resources, Security, Tech, Troubleshooting , add a comment

I received a call from a client regarding malware on his customer’s website. It redirects to http://stecdon.ru/ and displays the fake “your computer has been infected” page that resembles a security software.

I have yet been able to contact the owner of the website regarding the malware.

I’ll post more details when I have it.

UPDATE:

The same infected site redireststo:



Posted from Los Angeles, California, United States.