01.28.07

LogMeIn Client for Mac OS X: Problem and Solution

Posted in Announcements, Apple, Applications, Apps, Mac OS X, MacBook, Microsoft, Resources, Reviews, Security, Tech, Vista, Windows at 2:25 am by 37prime

A few weeks ago I wrote about LogMeIn Client support on Mac OS X. It has been working for the past 3 weeks without any problems. During a chat on Leo Laporte’s Radio Show chat, someone mentioned that he was not able to use LogMeIn Client on Mac OS X using Mozilla Firefox 2. I mentioned that I had been accessing LogMeIn Client using Safari and it had been working fine. A few minutes later, he informed me that he’s still having the same problem using Safari. I then found out that I was having the same problem.

The problem:
The remote access screen turns black when connecting to the remote computer.

The solution:
Do not open the remote connection in new window.

I will post a much more comprehensive instructions with some screen captures. Please check back.

1 Comment »

  1. PRASAD said,

    June 28, 2008 at 3:30 am

    sir,

    when i connected to logmein to another pc after connect that pc my screen will apperar black ?

    Are you referring to the PC with LogMeIn Client installed. You might have enabled the “screen Blanker” on the host computer.

    Please refer to this article from LogMeIn.com.

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